Terms of Service

1. Agreement to Terms

By engaging the services of Dr. Lana Madsen, you agree to these Terms of Service. These terms govern the professional relationship and outline the responsibilities of both the client and the practitioner.

2. Professional Services

Dr. Lana Madsen provides:

• Integrative psychotherapy and counseling services
• Nutritional psychology consultations
• Specialized therapeutic interventions
• Professional assessments and evaluations
• Educational and research-based interventions

3. Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information
• Attend scheduled appointments or provide adequate notice of cancellation
• Engage actively in the therapeutic process
• Respect professional boundaries
• Pay fees according to the agreed schedule

4. Confidentiality

All information shared during sessions is strictly confidential and protected under professional ethics codes and applicable laws. Exceptions to confidentiality are limited to situations involving imminent danger to self or others, as required by law.

5. Appointment Policy

Appointments must be cancelled at least 24 hours in advance. Late cancellations or no-shows may result in charges. Emergency situations will be considered on a case-by-case basis.

6. Fees and Payment

Professional fees are discussed and agreed upon before services begin. Payment is expected at the time of service unless other arrangements have been made. Insurance coverage varies and should be verified independently.

7. Limitation of Liability

Professional services are provided with care and competence. However, no guarantee of specific outcomes can be made. Liability is limited to the extent permitted by professional standards and applicable law.